Frequently Asked Questions
Everything you need to know about the safest ride for your child.
What makes Guardian Bikes safer than traditional bikes?
Our bikes feature SureStop technology, a patented braking system that allows children to stop faster and prevents head-over-handlebar accidents by distributing braking force to both wheels using a single lever.
How do I choose the right size bike for my child?
We recommend using our online 'RideSizer' tool. Instead of just age or height, we use specific measurements like inseam and arm length to ensure your child can comfortably reach the ground and the handlebars.
How long does shipping take and is assembly required?
Orders typically ship within 1-2 business days. Your bike arrives 95% assembled; you only need to install the handlebars and pedals using the included tools, which takes about 10 minutes.
What is your return policy?
We offer a 365-day trial period. If you or your child are not completely satisfied with the bike, you can return it for a full refund. We even cover the return shipping costs.
Do Guardian Bikes come with a warranty?
Yes, every bike is backed by a lifetime warranty on the frame and a one-year warranty on all components against manufacturing defects.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm to help make safety more accessible.